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1. We recommend you call us at least two weeks prior
to the party date for reservations. We can reserve
parties with less than two weeks notice, but due to
time constraints we prefer reservations to be made
two weeks prior. (717) 258-4741
2. Please call us 3 days before your party to confirm
the number of children attending. Remember: your guest
count cannot decrease on the day of your party. (717)
258-4741
3. Parents should arrive 10 minutes prior to the
start of the party. Please report to front desk/party
check-in.
4. We accept cash, personal check (with identification),
VISA, and MasterCard.
5. No outside food is permitted except a birthday
cake.
6. For your child's and guests' safety, age and height
restrictions may apply to some activities.
7. Please keep in mind that the amount of reserved
table space is allocated for the number of reservations
in your party.
8. The party table is available to you for 45 minutes.
After that time, we ask that you remove your belongings
so that we may set up for the next party. You and
your guests are welcome to stay and play after your
table time is over.
9. Our deposit policy is as follows: a 50% or $50 (whichever is greater) deposit
is due to us when you book your party. Your deposit
is non-refundable but fully transferable. We accept
cash, personal check (with identification), VISA,
and MasterCard for your deposit.
10. The final balance is due when your party checks
in. We accept cash, personal check (with identification),
VISA, and MasterCard.
11. Additional food is available to the party and
your guests. Please ask your greeter if you wish to purchase more.
12. We offer, to parties only, add-on activities
at discounted rates. Please ask your greeter.
13. Please return your comment card to us so we can
reward our outstanding associates and make improvements
for future visits. |